ABOUT

Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members, with NASW-California as a leading chapter with 9,000 richly diverse members across the state. NASW-CA works to enhance the capacity of social workers to provide clinically sound service and effective advocate for systems change, simultaneously working to create and maintain the highest ethical and professional standards, and to advance social policies that address the needs of communities served. 

NASW-CA’s capacity building program is the chapter’s training and professional development arm, dedicated to raising the capacity of social workers to strengthen their clinical practice, develop at highly ethical professionals, and participate in all levels of micro, mezzo, and macro change that is rooted in social justice values. 

I.      MAJOR FUNCTIONS

• Assume responsibility for and manage all aspects of the chapter’s capacity building program including, but not limited to, strategic planning, program policies and procedures, budgets, assessment of data, marketing, course development, online system functionality, and customer service related to the Capacity Building program and NASW
• Assess, update, improve, and expand capacity building course content based on adult learning principles, California LCSW licensing regulations, registrant feedback (course evaluations), and ongoing program data and statistics  
• Assess, update, improve, and enhance the functionality of the remote learning platforms to ensure timeliness, efficiency, and responsiveness to the needs of team members (administrative side of system) and online registrants (user side of system) 
• Assess, update, improve, and enhance the marketing strategies and tools used to market the capacity building program in California and across the nation
• Through the ongoing assessment of data, ensure the capacity building program’s income and profit margin
• Effectively recruit, train, supervise, and evaluate chapter employees and independent contractors including a programmer, authors/instructors, technical specialists, professional editors, consultants, university faculty, and so forth  
• Effectively track, evaluate, and enhance the capacity building program website and all related features and components 
• Stay abreast of digital engagement trends for associations and professional development education and provide recommendations for enhancements
• Be familiar with all of the NASW benefits, services, and resources both at the national and state chapter levels, and be able to incorporate and highlight these benefits, services, and resources into the capacity building program and courses
• Represent NASW in a manner that is responsive, professional, respectful, knowledgeable, and appreciative of members and nonmembers, NASW staff, volunteers, and interns, as well as the community at large, including social work university programs and employers

Agency Support and Development

1. Attend staff meetings, as assigned
2. Participate in professional development opportunities, as assigned
3. Other duties as assigned

Visit the Chapter’s website to see a full list of duties and responsibilities. 

II.       MINIMUM WORK REQUIREMENTS

Skills:

1. Knowledge of and/or experience with professional membership associations and the social work profession
2. Exemplary verbal and written communication skills, including editing and formatting of virtual course and marketing content
3. Proven ability to successfully manage multiple projects with multifaceted requirements, details, and deadlines involving a variety of team members
4. Proven ability to analyze and resolve problems quickly and efficiently with limited resources
5. Experience effectively communicating with technical consultants related to programming and maintenance of capacity building program website features
6. Ability to work both independently and as a team member as part of the California chapter and the capacity building program, as well as the various NASW national and state associates
7. Proven ability to organize and manage vast quantities of information and material with superior attention to detail
8. Flexibility: ability to adapt to dynamic environments; comfort with ambiguity and complexity
9. Enthusiastic about bringing people together and helping them be their best
10. Values listening to and honoring the wisdom of people on-the-ground and developing theory grounded in their lived experience
11. Ability to give and receive constructive feedback; display a desire for continuous learning and self-improvement
12. Ability to travel within California 

Education:

Master’s degree in social work (MSW) or related field, or equivalent work experience.

Required Experience

1. Minimum five years developing and managing all aspects of a financially successful professional development and/or education program for behavioral health professionals and/or allied professionals. 
2. Demonstrated knowledge of social work licensing requirements and process along with continuing education requirements nationwide, and most especially for California
3. Proven ability to track education standards and trends nationwide and ensure these are reflected in programs
4. Proven business management skills: experience developing marketing strategies and tools, balancing a budget, ensuring profit margins, implementing responsive customer service, and developing and maintaining high-quality multimedia online content 
5. Minimum of five years recruiting, training, supervising, and evaluating performance for employees and independent contractors

Strongly Preferred Experience

LCSW and minimum of 3-5 years of nonprofit management experience strongly preferred.

Compensation & Application:

This position is currently fully remote in light of the COVID-19 pandemic, but may require regular visits to the Sacramento office once the state’s shelter-in-place order is lifted. The salary range is between $70,000 – $90,000/annual, with eligibility to receive a generous benefits package. 

NASW is an equal opportunity employer. We strongly encourage and seek applications from people of color, including bilingual and bi-cultural individuals, as well as members of the lesbian, gay, bisexual transgender and queer communities.

To apply, please email your cover letter and resume to Deborah Son, Executive Director, at dson.naswca@socialworkers.org with the subject line “Director of Capacity Building.”  

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This document describes general job duties and responsibilities.  It is not a complete listing of job duties.  Further clarification should be obtained from the supervisor listed above (e.g. Work plans, performance standards, task lists etc.).  Incumbents may be required to perform tasks related to these duties.  Major changes in job duties should be incorporated in this description.

A PDF Version is available for download below: